Our commission structure is straightforward and transparent, designed to build trust. We charge 20% of the accommodation fare the guest pays for their rental (a.k.a. rental fees).

Other minimal costs may include home and cleaning supplies, a small property management platform fee, and approved maintenance needed to keep the home rentable.

All supply purchases are not marked up, and receipt copies will be provided monthly with the owner's statements.

Our knowledge of booking channels and direct marketing opportunities means your property will be found in more places by more people searching.

Brand and website development specific to your property to drive as many direct bookings as possible (without 3rd party commissions.)

We distribute your property on dozens of Online Travel Agency websites (OTAs) like Airbnb, VRBO, Booking.com, Google Vacation Rentals, Hopper, Expedia, and more.

With dozens of years of digital marketing experience, our in-house marketing team prioritizes world-class search engine optimization, copywriting, search engine marketing, and re-marketing.

We manage housekeeping and maintenance scheduling, supply delivery, and supply replenishment scheduling. We employ A+ field crews to deliver the quality care your home deserves and the 5-star experience our guests expect.

We ensure optimal care for your home by providing our team with the technology and tools to maximize performance and efficiency

We are hyper-local. We live in the neighborhoods where your guests stay, so our number one priority is your home and our neighborhood, and it's our greatest pleasure to show guests why they are so special to us.

At the same time, we have partnered with a company, HostGenius, with an international footprint that rivals some of the biggest short-term rental management companies on earth to do US-based guest support 24/7 by Airbnb Superhost support agents, maximize booking revenue with full-time revenue management by former Airbnb Revenue Managers, and marketing your property to optimize for direct bookings but also get you front and center on the Online Travel Agent websites (OTAs) like Airbnb, VRBO, Booking.com, Google Vacation Rentals, Hopper, Expedia, and dozens of others where your potential guests are searching.

We employ the most advanced Revenue Management software as part of our overall revenue management strategy. We have seen year-over-year revenue gains on properties under management as high as 120% by using the technology to constantly improve our Revenue Per Available Room (RevPar), Average Daily Rates, and Occupancy Rates. Ultimately, resulting in significantly more revenue for our homeowner clients.

From digital guidebooks to digital smart locks, internet-connected device management, decibel sound monitoring, and SMS/Email/App Push updates and check-ins for guests before during, and after their stay combine to protect your home and provide a memorable 5-star stay experience for your guests.

We ensure that your home is always managed in accordance with local, state, and federal laws. We will assist you in applying for permits, tax certificates, and even remitting short-term rental taxes.

Safety and security hardening as a major part of our pre-rental setup process. Our biggest concern is making sure we have good guests, that they follow the rules, and that they behave properly during their stay. We also have fallbacks in place, in the form of damage protection insurance, so that if there is damage or bad behavior, you have recourse and mitigation to protect your investment and keep it pristine.

If there is guest damage, we file all damage claims with the damage protection underwriter on your behalf. Often, we can repair or replace the damage before your claim is adjudicated and paid out.

When it comes to guest damage, we've got you covered. We handle all damage claims with the damage protection underwriter on your behalf, ensuring a smooth and efficient process. In many cases, we can even repair or replace the damage before your claim is adjudicated and paid out, minimizing any potential impact on your property.

If you have home automation or smart appliances, like smart thermostats, pool automation equipment, smart TVs, Internet-connected stereos, etc. we also provide remote guest support. When problems arise, including connectivity issues, we are there to fix them.

We can answer your questions 24/7, but we'll connect with you at least monthly and have quarterly intensive reviews of performance.

We provide you with your official owner statements and monthly payouts for the previous month by the 10th of each month.

However, we also provide you with a very detailed owner portal that represents the current state of your bookings, guest information, monthly trends, and financial status. Your owner portal is updated in real-time and is your private view into our management platform. It ensures full transparency.

Unfortunately, things do get broken from time to time. Even with the best guests, accidents can happen. When it does, our goal is to give you complete peace of mind that we have you covered. We require that all guests buy a damage protection insurance policy, covering them for the first $1,500 of any damage caused during their stay.

Certain booking platforms cover up to $3 million in damage protection. We will always work with the guest, and the insurance provider to sufficiently repair or replace any guest damage promptly. Most damage claims are adjudicated and paid in less than two weeks.

We use a combination of a full-time revenue manager (a human being) who sets the strategy for your property to earn to its highest potential with dynamic pricing software to look at supply and demand factors and price your property so you can outperform others in your market.